Licensing and insurance
State the license in the way your state expects and mention insurance and bonding where relevant. Link to the licensing authority's lookup so the visitor can check you. Rules vary, so confirm wording with your board.
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Get results in days, not monthsResults in days, not monthsBy the time a homeowner phones a general contractor, the website has often done half the selling. It has to show finished work that looks like the job they want, explain how the process runs, make licensing and insurance easy to verify and give a person a low-stress way to ask for an estimate. For commercial buyers, it has to work like a capability statement. This guide describes what a general contractor's website should contain, how it should behave on a phone in a truck or a kitchen and how to measure whether it brings in the jobs you want.
Page types
| Page | Who reads it | What it must contain | Common failure |
|---|---|---|---|
| Home | Everyone, often a referred buyer verifying you | What you build, where, one strong gallery sample and a clear request path | A slideshow of generic photos with no idea what you actually do |
| Scope pages | Homeowners comparing projects | Process, photos, who the work suits, questions answered and a next step | One page that lists every scope in a sentence each |
| Gallery or project pages | Homeowners and architects | Captioned photos by project, with the problem, the approach and the town | Hundreds of uncaptioned thumbnails |
| Process page | Cautious spenders | How an estimate works, how changes are handled, communication during the job | Marketing language with no real steps |
| Commercial capability page | Owners, brokers and procurement | Building types, delivery methods, safety, insurance and bonding statements and references | Hiding it in a footer link or leaving it out |
| Credentials | Anyone verifying legitimacy | License details in the format your state expects, insurance, certifications and associations | Out-of-date badges and numbers |
| Service areas | Local searchers | The towns you serve with something real to say about each | Dozens of near-identical pages |
| Contact and request | Ready buyers | Phone, a short form, address if applicable and what happens after submission | A long form that scares off small jobs and large ones alike |
Residential remodelers lean on scope and gallery pages. Commercial builders put capability and project detail first. A trade contractor who works for other builders may need only a few strong pages and a clear way for estimators to reach them.
Trust
Verify quickly
State the license in the way your state expects and mention insurance and bonding where relevant. Link to the licensing authority's lookup so the visitor can check you. Rules vary, so confirm wording with your board.
Faces and names
Photos of the owner, project managers and crew, with short bios, reduce the anxiety of letting a stranger into a home.
Third-party proof
Show Google reviews with a link to the source, and use full names or initials with permission. Avoid anonymous quotes that cannot be checked.
Fewer surprises
Explain how estimates, contracts, change orders and payments work. Owners fear hidden costs more than high ones.
Reassurance
Describe what you stand behind and how a call is handled after the job. Keep the claims within what your contract says.
Estimate flow
Contractors worry about two opposite problems: too few inquiries, and too many that waste an estimator's day. The request form is where the balance is struck. A short form with name, phone, email, project type and town works for most work. For larger projects, a few more fields help: a description of the scope, a rough timeline, whether plans exist, whether the owner already has a budget in mind and how they heard about you. These questions tell you which request deserves a visit, and they signal to serious buyers that you run an organized business.
Say what happens next. "An estimator will call within one business day to talk about your project and schedule a site visit" does more than a button reading "Submit". Offer the option to upload photos or plans, and offer a call button as prominent as the form. On a phone, the call button should be present in the header and stay visible as the person scrolls.
For commercial and bid-driven work, give professional buyers a direct route: a page with the information they need to add you to a bid list or prequalification file, including contact for the estimating team, safety documentation and insurance certificates on request.
On a phone
Always within reach
A call button in the header that stays visible while scrolling. A general contractor whose customers are often at home, with a problem in front of them, cannot afford a hunt for the number.
Show the work immediately
The top of the page should show what you build and where, with a real photo and a clear action, before the visitor scrolls.
Swipe and zoom
Project galleries should open quickly, caption each image and let a visitor see the before and after without pinching or waiting.
Thumb friendly
Large fields, the right keyboard for phone and email, and a clear confirmation message. Every extra field costs submissions.
Where it fits
Some owners prefer a text or an online booking link for an estimate visit. Offer it if your office can respond promptly.
One site, several audiences
Many contractors sell to homeowners and to commercial clients. The risk is a home page that tries to be a brochure for both and ends up unfocused. A cleaner approach is to give the home page a plain statement of what the company does, then offer two clear paths: one for people planning a project at home and one for owners, developers and property managers. Each path has its own scope pages, its own gallery and its own contact approach.
For the professional path, a general contractor website should read like a capability statement. It lists building types, sectors, delivery methods, safety practices, insurance and bonding details, recent comparable projects and a direct contact for estimating. For the homeowner path, the focus is process, proof and reassurance. Keeping them separate lets each audience find what it needs and keeps your search presence organized around two sets of intent.
A general contractor website also has to age well. New projects should be added as they finish, expired badges removed and licensing details rechecked each year. A site that looks current signals that the general contractor behind it is busy and organized, while one still showing a project from a decade ago, with a phone number that has since changed, suggests the opposite. We build the site so your team can keep it current without calling a developer, and on managed plans we schedule a quarterly check for every general contractor we serve.
How we build
We start from the jobs you want and the buyers who hire you, which gives us the page list and the order of emphasis.
We collect photos, project details, licenses, insurance information, certifications and reviews. Gaps in the proof tend to shape the schedule.
The design is simple and fast, with copy that sounds like an experienced builder. You review claims about licensing, safety and warranties before they go live.
Image-heavy sites are slow unless built carefully. We compress photos, set sizes properly and test on real devices.
Calls, forms and key clicks are recorded. After launch, we monitor for broken forms and old pages that need redirects.
Technical details
| Item | Why it matters for a contractor | What we do |
|---|---|---|
| Image handling | Galleries are heavy and slow phones on weak connections | Resize, compress and load images in a way that keeps pages quick |
| Structured data | Helps search systems understand the business, services and area | Add accurate business and service information, matching the listing |
| Secure and accessible | Visitors expect a secure page, and accessibility is part of good practice | Use HTTPS, readable text and clear labels on forms |
| Redirects from old pages | Avoids losing the history of an older site | Map old addresses to new ones during the rebuild |
| Tracking and call handling | Shows which pages and channels lead to calls | Set up conversions for calls and forms and link them to your ad accounts and reports |
Pricing
Website questions
A custom, fully managed website is included with Organic Growth Gold at $2,495 a month and Platinum at $3,495 a month, which add SEO and content work. A standalone site is quoted after a short call. There is no setup fee and no contract.
Not usually. Dedicated commercial pages on one site keep authority in one place. A separate site makes sense only when the commercial division has a distinct brand, license or customer base.
A general contractor needs enough to represent each scope you want more of, with captions. A dozen well-chosen projects beat three hundred uncaptioned photos, because a visitor can understand what each project involved.
Most general contractors do not post exact prices, because scope drives cost, but explaining what affects price builds trust. A guide to the variables and a typical process helps owners self-qualify.
On the managed plans, we handle updates, and you send us photos and project notes. A standalone site can be set up so that you or your staff can add projects and photos easily.
Template sites can work for a very small general contractor, but they tend to limit project pages, speed and structure. If yours does, a move to a more flexible build usually pays for itself over time.
We use the details you supply and display them as your state expects. Because the requirements vary by state and by trade, we recommend confirming with the licensing board or an attorney.
Explore more
Get in Touch
Tell us what you build, who hires you and what your current site fails to do. We will outline how we would structure a new one. Call 610-825-4363 or email hello@getphound.com.
